HOTEL REVIEWS

What people say about us

We are happy
when you are

Self-praise is no recommendation. We would much rather let our customers speak, and kindly ask you to rate us. This will help us to become even better. Thank you!

Rating and characteristics

Excellent
89 out of 100 points · 736 Reviews
Read what guests have already written about us. “TrustYou” compiles all the existing online reviews and presents them in a clear and comprehensible manner.

Significant attributes

  • Location
  • Breakfast
  • Service
  • Room

Top & Flop

  • Rooms are great.
  • World class service.
  • Excellent breakfast.
  • Terrific location.

Reviews

09. November 2018
Yousef S.
09. November 2018
Very nice hotel; great staff; lovely room with a beautiful view of the lake; very cool walk-in wardrobe; lovely sauna and steam room.
Service by TrustYou Survey
100 out of 100 points
07. November 2018
Yousef S.
07. November 2018
Very nice hotel; great staff; lovely room with a beautiful view of the lake; very cool walk-in wardrobe; lovely sauna and steam room.
Service by TrustYou Survey
100 out of 100 points
07. November 2018
Jennifer F.
07. November 2018
Wonderful front desk staff, convenient tranfer service from/to train, excellent breakfast incuding best omelete of trip, helpful staff with all questions.
Service by TrustYou Survey
90 out of 100 points
27. October 2018
Alan K.
27. October 2018
Hannah at reception was outstanding. Very helpful, courteous, professional and anticipated our every need.
Service by TrustYou Survey
100 out of 100 points
12. October 2018
Ron
12. October 2018
Excellent
Service by TrustYou Survey
90 out of 100 points
05. October 2018
05. October 2018
Lovely breakfast buffet.
Service by TrustYou Survey
100 out of 100 points
18. September 2018
Edward E.
18. September 2018
Our room offered a nice view of the lake which we enjoyed. No issues with the room. The technology in the room was acceptable. The breakfast buffet should offer more variety. Wi-Fi kept drop... more
Service by TrustYou Survey
80 out of 100 points
07. September 2018
David S.
07. September 2018
Excellent hotel with spacious well equipped rooms.Hotel was very quiet during out stay which made it feel rather insular. Main dining room wasn’t opened in the evening presumably because ins... more
Service by TrustYou Survey
80 out of 100 points
10. July 2018
Mike
10. July 2018
An excellent hotel in a very good location and providing almost everything holidaymakers could desire. Staff were always friendly and efficient, minor problems being resolved quickly and with g... more
Service by TrustYou Survey
90 out of 100 points
28. June 2018
A C. K.
28. June 2018
A delightful hotel with pleasant and most helpful reception
Service by TrustYou Survey
90 out of 100 points
24. June 2018
Renato D. C.
24. June 2018
Nice reception, excellent room and service. Hotel was much more than we expected, outstanding.Hope to be back soon, thank you very much.Renato e Junia
Service by TrustYou Survey
100 out of 100 points
27. May 2018
Debra
27. May 2018
We travelled with another couple and it was our first time in St Moritz. Hotel was great all staff were very friendly and helpful. We were very surprised we were given free use off the travel pa... more
Service by TrustYou Survey
80 out of 100 points
21. May 2018
Marisa C.
21. May 2018
The Hotel is very well located, very high standart. The breakfast is quite complete, really very good.The room is spacious and the window view is wonderfull. Also the people at the front desk a... more
Service by TrustYou Survey
100 out of 100 points
25. April 2018
Helen K.
25. April 2018
I thought the service I received and comfort of room were very good. Thank you.
Service by TrustYou Survey
90 out of 100 points
24. April 2018
24. April 2018
We had a poor experience all the way around. I booked the room for 2 nights, and tried to call using Skype when I could call to change it to one night. No one ever answered the phone and I did... more
Service by TrustYou Survey
10 out of 100 points
12. April 2018
Corinne P.
12. April 2018
Our family truly enjoyed our two night stay at the Sweizerhof Hotel in St. Moritz. The staff is so friendly and very helpful. They were always willing to help and answer whatever questions we... more
Service by TrustYou Survey
100 out of 100 points
12. April 2018
Jackie A. W. P.
12. April 2018
All the staff were so friendly, spoke excellent English and accommadated from everything from directions to places to visit and restaurants. The rooms were well maintained and the in house rest... more
Service by TrustYou Survey
100 out of 100 points
10. April 2018
Dmytro
10. April 2018
Great team! Thanks for late check-out!
Service by TrustYou Survey
90 out of 100 points