HOTEL REVIEWS

What people say about us

We are happy
when you are

Self-praise is no recommendation. We would much rather let our customers speak, and kindly ask you to rate us. This will help us to become even better. Thank you!

Rating and characteristics

Excellent
88 out of 100 points · 737 Reviews
Read what guests have already written about us. “TrustYou” compiles all the existing online reviews and presents them in a clear and comprehensible manner.

Significant attributes

  • Breakfast
  • Location
  • Service
  • Value for money
  • Room
  • Bar and Beverages

Top & Flop

  • Rooms are great.
  • Good value.
  • Great service.
  • Excellent breakfast.
  • Terrific location.
  • Bar is not good.

Reviews

10. July 2018
Mike
10. July 2018
An excellent hotel in a very good location and providing almost everything holidaymakers could desire. Staff were always friendly and efficient, minor problems being resolved quickly and with g... more
Service by TrustYou Survey
90 out of 100 points
28. June 2018
A C. K.
28. June 2018
A delightful hotel with pleasant and most helpful reception
Service by TrustYou Survey
90 out of 100 points
24. June 2018
Renato D. C.
24. June 2018
Nice reception, excellent room and service. Hotel was much more than we expected, outstanding.Hope to be back soon, thank you very much.Renato e Junia
Service by TrustYou Survey
100 out of 100 points
27. May 2018
Debra
27. May 2018
We travelled with another couple and it was our first time in St Moritz. Hotel was great all staff were very friendly and helpful. We were very surprised we were given free use off the travel pa... more
Service by TrustYou Survey
80 out of 100 points
21. May 2018
Marisa C.
21. May 2018
The Hotel is very well located, very high standart. The breakfast is quite complete, really very good.The room is spacious and the window view is wonderfull. Also the people at the front desk a... more
Service by TrustYou Survey
100 out of 100 points
25. April 2018
Helen K.
25. April 2018
I thought the service I received and comfort of room were very good. Thank you.
Service by TrustYou Survey
90 out of 100 points
24. April 2018
24. April 2018
We had a poor experience all the way around. I booked the room for 2 nights, and tried to call using Skype when I could call to change it to one night. No one ever answered the phone and I did... more
Service by TrustYou Survey
10 out of 100 points
12. April 2018
Corinne P.
12. April 2018
Our family truly enjoyed our two night stay at the Sweizerhof Hotel in St. Moritz. The staff is so friendly and very helpful. They were always willing to help and answer whatever questions we... more
Service by TrustYou Survey
100 out of 100 points
12. April 2018
Jackie A. W. P.
12. April 2018
All the staff were so friendly, spoke excellent English and accommadated from everything from directions to places to visit and restaurants. The rooms were well maintained and the in house rest... more
Service by TrustYou Survey
100 out of 100 points
10. April 2018
Dmytro
10. April 2018
Great team! Thanks for late check-out!
Service by TrustYou Survey
90 out of 100 points
14. March 2018
Robert
14. March 2018
Fantastic Hotel with an excellent service. A true 5-star experience.
Service by TrustYou Survey
100 out of 100 points
08. March 2018
Jose V. S. Y. E. I.
08. March 2018
Reception, attention to the arrival, room, hotel staff, cleaning, attention in the room, location in St. Moritz, everything perfect.But a differential value of the hotel were the quality of th... more
Service by TrustYou Survey
80 out of 100 points
22. February 2018
22. February 2018
Need socket(power/usb) by the bed.
Service by TrustYou Survey
70 out of 100 points
20. February 2018
Raphael R. W. G.
20. February 2018
Very nice and friendly
Service by TrustYou Survey
100 out of 100 points
12. February 2018
Michele H. M. U.
12. February 2018
No Bleach on the Bed Sheets please, I get dry elbows.
Service by TrustYou Survey
100 out of 100 points
25. January 2018
Martin V.
25. January 2018
Very nice and comfortable accommodation in Sankt Moritz - Dorf. I can recommend to al ski- fans. And before that you can get really nice and tastefull breakfast. I did not had before something w... more
Service by TrustYou Survey
100 out of 100 points
20. January 2018
Sanna B.
20. January 2018
The location of the hotel is great! The staff in general is friendly helpful and nice, however, the dining room service could use some improvement though! You absolutely need to greet your guest... more
Service by TrustYou Survey
70 out of 100 points
17. January 2018
Robert U.
17. January 2018
Some good points about this hotel... live pianoist in bar at night, outside cafe for when sun is shining and uninterrupted view of lake from room and balcony!!
Service by TrustYou Survey
100 out of 100 points
02. January 2018
Pat A.
02. January 2018
Our applause to Flaminia for how well she has manged this intense period at the Hotel with professionalism, calm and great attitude. She is caring, sincere and very focused on making every guest... more
Service by TrustYou Survey
80 out of 100 points
26. December 2017
Jim E.
26. December 2017
The staff were absolutely wonderful and the rooms perfect
Service by TrustYou Survey
100 out of 100 points
15. December 2017
Tracey
15. December 2017
This is a nice hotel but our rooms were very disappointing. I did book single rooms, which I imagine are the cheapest in the hotel, and I expected small but the rooms were as basic as you would... more
Service by TrustYou Survey
60 out of 100 points